Fair use of the Unlimited hosting plan

What normal use is

Hosting your websites (online stores and blogs included), your email on your own domain, and the files, documents and databases those websites and that email need. For that the plan is unlimited, and you do not have to keep an eye on any cap.

When it is excessive

When the account goes over 100 GB of used space. We count the same figure you see in your cPanel as used space.

Uses this plan does not cover

Even below 100 GB, the Unlimited plan is not meant for:

• storing backups of other servers, computers or other hosting;
• serving mass public downloads: large files downloaded by many people, such as videos, installers or game packs.

If we see one of these uses, we will write to you and you get the same 30 days to remove it or move to another plan.

What happens if you go over

1. At 80 GB we let you know by email so you can keep it in mind. You do not need to do anything yet.
2. Over 100 GB we email you the options and you have 30 days to pick one: get back under 100 GB (for example, by deleting old backups, files you no longer use or old email) or move to a bigger plan, Business Hosting.
3. Only if after those 30 days the account is still over 100 GB, we may set a cap on the account’s space, a little above what it already uses. Your website and email keep working with what they have, but the account cannot grow any further. We tell you by email when we do it, and we remove the cap as soon as you are back under 100 GB or change plan.

We never take your website down all of a sudden, and we never delete anything from your account under this policy.

If you need more space

Business Hosting is for websites that need more space and more resources per account. Write to us and we will move your account without losing anything: the same files, the same email and the same databases.

Questions

If you have questions or think your case is different, write to us at soporte@zentexnode.com or on our Discord.

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